I recently started receiving this error for no reason, just within 15 seconds of starting the vehicle while being parked in my driveway or even being stopped at a red light. After getting this error message and the constant beeping, the emergency brake turns on and the window from behind the driver's door lowers like 5 inches from the top. At this point, I cannot lower the window and I cannot turn off the emergency brake. So in order to reset, I have to turn off the engine then open it behind the driver's door(where the window is lowered) and when closing it back I turn on the engine. This makes the error go away, everything goes back to normal. So ODD but so annoying too. This has happened 3 times in the last 2 weeks. Don't know what triggers this. Does anyone with a similar issue?
Error: Driver Door Contact Switch
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- error driver door
GregMJr
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14 Posts
Just an update...called VW Customer Care few weeks ago. They were useless and didn't find me the part or get me in a rental. I called the dealer I bought my Atlas at which is kinda far away, but they had the part and got me right in to fix it!!! Hate to say it, but you may need to call around to all dealers in your area. We drove 1 hour and 30 min, but it is fixed and so far so good!! 
Shout out to Douglas VW in Summit, NJ for their quick turnaround!!!
Shout out to Douglas VW in Summit, NJ for their quick turnaround!!!
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2 Posts
Hey! Yes I was but only for it to happen again a couple months later. My car has currently been parked at the dealership for a little over a month along with some other atlas 😩
Like everyone else is saying the part is on back order. I’m starting to wonder if this is going to be a reoccurring issue. So frustrating.
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1 Posts
I have the same problem with mine 2021 Atlas. It turns on every time I stop the vehicle completely (stop sign, traffic light, just been it traffic) I see that other folks here have the similar issue on earlier models, like Atlas 2020, 2019. I would think that VW should take care of the problem if it is been knowing for a couple of years. Not cool. I hope VW fixes mine asap. Also bunch of other crap started to pop up on my screen - low beam lights error (even though the light are seem to work ok,) start/stop engine error, wireless carplay stopped working. My car has only 9500 miles on it. One more even minor problem and I will trade it for Toyota or Honda which don't give me problems for at least first 5 years.
You can't do that. Friends don't let friends buy Honda's, unless the buyer has a soul so bland that beige is an exciting color and vanilla pudding is their favorite dessert.
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Yes happening now I was driving at 10 mph in parking lot car went into brake and slammed stop. Also the loud annoying beeping when stopped and no electric will work on drivers door. Did u find out what this was?
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7 Posts
Yes apparently it’s a driver door wiring harness fault. The part has been on back order but may now be available. Mine was replaced on my 2020 Atlas but I then opted to exchange my 2020 Atlas lease for a 2021 Atlas. The replacement of the door wiring harness seemed to fix the problem on my 2020 but the deal on the 2021 was too good to turn down. If you don’t get anywhere with the dealership, try calling VW Customer Care.
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14 Posts
This is ridiculous Same issue for my 2021 Cross Sport sel I’ve had chevys and Hyundai‘s before they have never given me any issues and there costumer service is great compared to vw. I treated myself to what I thought was a upgrade vehicle and has been a headache ever since from the ac going out in the middle of the summer forcing me and my family to cancel our road trips to now this issue with the door harness how can a company get away with this? Everyone has the same issues but how can we get out of this nightmare and this rip off. this is the most expensive car I’ve ever leased and it’s being serviced more then any other car I’ve leased. To ad insult to injury the service is horrible from them as a company you would think they would compensate you for the trouble they have caused you and they offer a 50$ gift card they never have a loaner car and the car sits in the service department for weeks. someone please help on steps we can take as a community to get some action and get out of this nightmare.
We have this issue as well. Escalated to a regional rep but not resolution. Seems like this should be a recall? Also thinking this could fall under lemon laws? We purchased new on 5/31/21. Car is now inoperable because the parking brake now comes on with a hard brake (in addition to the other annoying this y’all have already mentioned)
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14 Posts
same! I leased a brand new atlas cross sport sel in March 2021 with only about 2,500 miles headaches began..
• a.c stoped blowing cold air in the middle of a heat wave my family had to cancel our road trip.
•on weekends they only do oil changes (I think this is the only company I’ve heard of doing that)
•they don’t have loaner cars available so you are carless there is a waiting list to get a loaner car.
•After being directed to a regional rep by the name of Kelly the only thing she could due was make an appointment for me at a service center. no remorse for the fact that we had no car because of a.c issue in a heat wave no remorse for my 5 year daughter with ashma who’s weekend was ruined and no compensation or discount on monthly payment though out of the month I had the car for only 20days •squicky brakes in a brand new car yup!
•Check engine light coming on periodically yup! •Change oil Alert withonly 6,500 miles on the car!
• door harness issue causing the emergency brake to come on while on the road,driver door not opening form the outside, windows lowering while In Drive.
•radio and speakers that even when at max volume I can have a normal conversation with anybody in the car.
We just took our 2021 Atlas into the dealership and were told this is a problem across the board. We traded our 2020 Atlas in on a 2021 December of last year. Our dealership has a line of Atlas's awaiting the parts to fix the issue. They cannot give an estimate even of when the parts will be in. All loaners are out due to this and they are getting us a rental. Why have they not issued a recall? Parking brakes engaging while driving is a major concern. Ours did it 3 times. All dash lights were on, back drivers side window rolling down, alarm going off...so many issues. Unsafe and unacceptable. My husband was lucky enough to be at the dealership while a VW rep was there and he is being reassured that they are handling it. The rep told my husband that this is a huge issue and that they just had meetings about it this week and it is top priority. I am not feeling so assured but I guess we shall see. I am opening a case immediately with VW care as we have 17,000 miles and are over a year out from purchase.
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14 Posts
im not sure about your state lemon law, but here in ny the 30 days off the road would qualify you to use the lemon law which I highly recommend you can get a better car with a better company and save yourself the money and the headache in the future.
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14 Posts
how did you go about the buy back process?
Start a case with vw corperate tell them your interested in a buy back. They will email you whats needed. You will need your lease contract and all work orders from the dealer. You email the paperwork to buyback email address they give you. Took about 3 weeks. I also emailed the ceo of VW, he never responded but something felt different this time around with my case than other times. They were more accommodating.
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20 Posts
What do they offer with the buyback? I have the email from VW corporate with the information to start the process. Wondering if it’s worth it. My 2021 Atlas I got in Feb 2021 has been a nightmare. Haven’t driven it in two months. It’s been at the dealership. I’m still making payments and they have no ETA for the harness. I HATE VW and they have done nothing to accommodate. I don’t even want the car fixed at this point. I want out and onto a new company altogether!!!! It’s completely unsafe to drive and they kept trying to convince me it is safe and I’m choosing not to drive it….they are the absolute worst!!!!
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I agree with you 100% let me guess there’s a waiting list for loaner cars! What dealership are you working with? From the region managers to the dealerships they don’t even follow through if they say they will call you they Email you at the end of the day thanking you for your patience !?
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kundenbetreuung@volkswagen.de is this the email?
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You are correct!! I’m driving my dad’s car. They offered me an Uber😂 I have a 4&6 year old. Thanks for nothing. They thank me for my patience, which I don’t have, and say to me “I do hope you have a better day!” It’s completely frustrating. The emails have stopped at the moment from them. My next one is coming after 1/28 probably to tell me we don’t have an ETA on the part.
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Sounds like Brooklyn Volkswagen to me ! Don’t even get me started on the place.
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Haha no it’s not. I’m in NJ and have dealt with two local ones and they’re equally terrible!!!
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