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Buyers Remorse

39K views 56 replies 16 participants last post by  Jimmy in the Hills  
This goes for litterally every automobile manufacturer. If you owned a company would you pay to replace every fuel injector on a particular model if they were working properly? Out of all the Atlases on the road as I type this, how many have had this issue? Likely a v. v. small amount. It's just how it goes unfortunately, there is always risk in vehicle ownership and is why they provide a warranty. Sitting around worried about somehtihng that may happen isn't really a great way to go and would be the same for any vehicle you buy. You accept the risk and live you driving life!
If I knew there were more than a few brand new car owners left stranded on the side of the road due to this issue, and knew it was a batch of them which likely means several could have made their way into those cars with injector failures, I would do the right thing and change all 6 of them.
Also, when you factor in loaner car plus mechanic costs (they have to take half the engine apart-and hope nothing else gets damaged along the way), minus the $150/per each injector cost, doing the right thing is cheaper. And don't forget the perception/word of mouth cost due to the bad experience of a brand new VW owner who now questions whether they will be left out on the highway again knowing they had a faulty injector before, which the company knew about, and could have another failure at any time because only one got changed out. Yeah, I'd replace all 6 in those new cars that show they received bad injectors.
 
Well 1 month since the bad fuel injector was fixed. I was told by the dealership that they will only replace them if they are indeed found to be faulty, even though they KNOW that there was a bad batch out there. So now I worry and wait to see if I have other faulty ones or just that one. I am still not planning any long road trips until at least many months from now because I want to be sure this doesn't happen again. I love our Atlas, even though gas mileage isn't so great (bring back Trump gas prices!), but more concerned about long-term reliability still. We shall see.....
 
Well, just got told the diagnosis on our 1 month old 2021.5 Atlas is one bad fuel injector. I'm shocked they aren't changing all of them, but if another one goes out, you can bet I'll be asking for all of them to be changed as now I wonder if our vehicle was part of the "bad batch" that has been discussed. We should get it back by this Friday and will see how it goes from there.