Volkswagen Atlas Forum banner

2018 Atlas Front Strut Problem

1 reading
68K views 47 replies 35 participants last post by  EricaahMcK  
Had front struts replaced twice. Second time with boot etc. also gas tank, took it in an they had no parts to fix it after taking my Atlas apart! Seat buckle and several other recalls after 14000 miles and 11 months. Car has been great when it’s working although the lane assist is not right on drivers side and emergency braking function isn’t predictable as to when it works or not. VW has serious problems with the manufacturing . Car play interface problematic also. It’s been great for long distance driving but it’s been in 6-7 times already. :frown2:
That's a ridiculous amount of times for it to be in for service considering the low mileage. What's even worse is that it doesn't look like those visits have even addressed some of your issues. Have you considered taking it into a different dealer for a second opinion?
 
We're your strut problems fixed as has it proven to be an unsolvable problem? Is it just a noise that you've been having to deal with or has it impacted the suspensions performance as well? I don't know if this is a big enough problem to consider a buy out. There are other owners on here with much more severe issues.
 
Wow I can't believe you have such serious problems on such a new vehicle. Im assuming this issue is being fixed under warranty at least? Hopefully the dealer is able to find a solution for the issue..and if they aren't then what are your next steps?