[newby001]

Update--The dealer has ordered left front shock, spring and shock mount. They think it is bad strut from the factory. Will be in Monday so have loaner over the weekend.

Update-New parts have been installed and the noise is gone. So far so good. Great service from Flow Automotive.:|

 

[newby001]

Update on squirrel cage noise

I purchased my 2018 Atlas SEL Premium about 3 weeks ago and took it in today for "squirrel cage" noise from left front. Service Manager drove it with me riding along and heard the noise. The noise seems to be more audible when the strut is moving over bumps or ramps at the dealership and moving at parking lot speeds. The noise was noticeable at about 240 miles and the vehicle turned 300 miles this morning on the way to the dealer. Will post outcome.

Update--The dealer has ordered left front shock, spring and shock mount. They think it is bad strut from the factory. Will be in Monday so have loaner over the weekend.

 

[newby001]

I purchased my 2018 Atlas SEL Premium about 3 weeks ago and took it in today for "squirrel cage" noise from left front. Service Manager drove it with me riding along and heard the noise. The noise seems to be more audible when the strut is moving over bumps or ramps at the dealership and moving at parking lot speeds. The noise was noticeable at about 240 miles and the vehicle turned 300 miles this morning on the way to the dealer. Will post outcome.