I am a new VW owner who bought a SEL Premium AWD Atlas in September 2017. My Atlas has been in brought to the dealership 7 times for severe wind noise issues on the drivers side. In March, I was told there was nothing else they could do so I contacted VW customer service and now have had a Regional Case manager involved. The wind noise has not changed since I first brought the vehicle in for this issue in October 2017. The noise on the drivers side is completely different from the passenger side. You can barely hear any wind noise on the passenger side but it sounds as if you are in a wind tunnel on the drivers side. During one of the many trips to the dealership, I was given an Atlas loaner and this noise was NOT an issue, hence there is a defect with this specific vehicle. When this first started my husband also test drove another Atlas and this was also not an issue. This is the first Volkswagen I have owed and I have been extremely disappointed in this brand and what they have to offer. Has anyone experienced this and if so what was done? What other options do I have? It is currently in the shop but I am not able to pick it up because they lost the keys to my car and had to order a new set. It has been one thing after another and I am just looking to see what I can do. I just want the vehicle to be fixed or I want my money back.
Wind Noise Issues
1 - 20 of 20 Posts
Lost your keys and had to order new ones? You need to go down there right now and check your odometer. A buddy of mine had the "same thing" happen to his truck and he found out that one of the service managers was letting his son take my buddy's truck home and around town. Know how my buddy found out? The police found the truck smashed into a light pole in the high school parking lot from an estimated 50mph impact...
Please go down there and get those keys back pronto. Then find another dealer.
I would assume that all that needs to be done to decrease wind noise, is to place more sound deadening material inside the door panel. And I agree with the previous post that a dealer losing your keys and having to order a replacement set is a bit of a red flag. 7 visits to the shop is way too many for them to find a proper solution to your problem.
Driver's side wind noise
I have the same whistling noise from left front window/mirror area, typically above 60mph depending on wind conditions. Have an appointment at the dealer next week, will be interesting to see what they have to say. Didn't realize it was a widespread issue until I searched it, posts all over the place about this. My first VW, several other issues as well, very disappointing. I've been in the insurance/collision repair industry for 20 years where post-repair wind noise is relatively common problem for certain repairs. There are a lot of diagnosis options available including companies dedicated to addressing these issues, although I doubt VW would do the right thing and hire one of them to solve the problem. I don't have the time, patience, or tools to diagnose it myself, nor should I have to. We'll see what happens next week...
I have the same whistling noise from left front window/mirror area, typically above 60mph depending on wind conditions. Have an appointment at the dealer next week, will be interesting to see what they have to say. Didn't realize it was a widespread issue until I searched it, posts all over the place about this. My first VW, several other issues as well, very disappointing. I've been in the insurance/collision repair industry for 20 years where post-repair wind noise is relatively common problem for certain repairs. There are a lot of diagnosis options available including companies dedicated to addressing these issues, although I doubt VW would do the right thing and hire one of them to solve the problem. I don't have the time, patience, or tools to diagnose it myself, nor should I have to. We'll see what happens next week...
The dealer just advised me there is a TSB for the wind noise caused by the driver's side mirror. You'll love this, VW advises the dealer to install a piece of felt on the mirror to solve the problem. Now that's German engineering... wait no, this must have come directly from Bubba at the Tennessee plant. They ordered the "part", can't wait to see what it looks like. You mean I could have gone to Joann's fabric store and done it myself? Don't feel too bad, I found the same issue and dealer resolution on an Audi site for a 2018 Q7, ouch!
Just got my Atlas back and the dealer found TSB#66-18-01 to solve the issue (I think). I say I think because I haven't driven it on the freeway yet so haven't really tested it. The TSB states to use Part Number: 1J0971798C (foam tape) along the bottom side of the mirror cap (interior seam). Of course they scratched the heck out of my mirror during the remove and install. That's for another day.
Joined
·
12 Posts
Early on we test drove a launch edition and noticed wind noise on the drivers side... the sales guy said he couldn't hear it (rolls eyes). Now we know we weren't imagining it!
Joined
·
1,381 Posts
Can you take a photo of it? Did it work?
Is there anyone else that is experiencing the wind noise issues around the drivers side window seal? I see in one of the above threads there is mention of the rear view mirror causing some issues. My vehicle sounds like the window is slightly cracked open on the drivers side. Dead quiet on the passenger side and around the other windows.
Follow up...I ended up taking it to the local dealer and they replaced the door seal as well as adjusted the drivers door itself.
I too have this problem. I have a 2019 SEL-P and so far, the dealership can not fix, or find the problem. Their first attempt was replacing the drivers side mirror.... did not help. Their second attempt was replacing the windshield (they said it was not sealed properly and that is where the noise originated from).... well, that did not help either. I am at my wits end because the noise gets louder, the faster you go. Unfortunately, I commute an hour each way, every day to work. I’m about to lose my ?!
Just purchased a 2019 SEL, first car had wind noise in drivers window. Dealership was awesome, replaced mirror, adjusted door, and replaced window molding. Still had the noise so they ended up trading out for another 2019 SEL, and Still getting the wind noise on the drivers side door. Anyone else found a resolution?
I have a 2018 Execline and just got it back from its third trip to the dealership for this issue and it finally appears to be solved (knock on wood). What seems to have solved it was replacing the front door upper cover strips (P/N's 3CN8376432MG / 6442MG). Say a prayer that this is permanent and hopefully this helps others fix their issue.
Joined
·
1 Posts
Don’t assume and no one should have to do anything to fix the noise! Volkswagen is responsible and it’s their baby!
Joined
·
22 Posts
new ACS - whistle noise from the drivers side window too. just hit 1k im going nuts.will be making a dealer app as soon as my schedule allows.
Joined
·
23 Posts
My dealer got new front door panels. They melted the seams with a torch then filled them with foam. They had my new Atlas for almost a month. Problem solved.
Joined
·
1 Posts
1 - 20 of 20 Posts
