Lost your keys and had to order new ones? You need to go down there right now and check your odometer. A buddy of mine had the "same thing" happen to his truck and he found out that one of the service managers was letting his son take my buddy's truck home and around town. Know how my buddy found out? The police found the truck smashed into a light pole in the high school parking lot from an estimated 50mph impact...I am a new VW owner who bought a SEL Premium AWD Atlas in September 2017. My Atlas has been in brought to the dealership 7 times for severe wind noise issues on the drivers side. In March, I was told there was nothing else they could do so I contacted VW customer service and now have had a Regional Case manager involved. The wind noise has not changed since I first brought the vehicle in for this issue in October 2017. The noise on the drivers side is completely different from the passenger side. You can barely hear any wind noise on the passenger side but it sounds as if you are in a wind tunnel on the drivers side. During one of the many trips to the dealership, I was given an Atlas loaner and this noise was NOT an issue, hence there is a defect with this specific vehicle. When this first started my husband also test drove another Atlas and this was also not an issue. This is the first Volkswagen I have owed and I have been extremely disappointed in this brand and what they have to offer. Has anyone experienced this and if so what was done? What other options do I have? It is currently in the shop but I am not able to pick it up because they lost the keys to my car and had to order a new set. It has been one thing after another and I am just looking to see what I can do. I just want the vehicle to be fixed or I want my money back.
Can you take a photo of it? Did it work?Just got my Atlas back and the dealer found TSB#66-18-01 to solve the issue (I think). I say I think because I haven't driven it on the freeway yet so haven't really tested it. The TSB states to use Part Number: 1J0971798C (foam tape) along the bottom side of the mirror cap (interior seam). Of course they scratched the heck out of my mirror during the remove and install. That's for another day.
I am a new VW owner who bought a SEL Premium AWD Atlas in September 2017. My Atlas has been in brought to the dealership 7 times for severe wind noise issues on the drivers side. In March, I was told there was nothing else they could do so I contacted VW customer service and now have had a Regional Case manager involved. The wind noise has not changed since I first brought the vehicle in for this issue in October 2017. The noise on the drivers side is completely different from the passenger side. You can barely hear any wind noise on the passenger side but it sounds as if you are in a wind tunnel on the drivers side. During one of the many trips to the dealership, I was given an Atlas loaner and this noise was NOT an issue, hence there is a defect with this specific vehicle. When this first started my husband also test drove another Atlas and this was also not an issue. This is the first Volkswagen I have owed and I have been extremely disappointed in this brand and what they have to offer. Has anyone experienced this and if so what was done? What other options do I have? It is currently in the shop but I am not able to pick it up because they lost the keys to my car and had to order a new set. It has been one thing after another and I am just looking to see what I can do. I just want the vehicle to be fixed or I want my money back.
Follow up...I ended up taking it to the local dealer and they replaced the door seal as well as adjusted the drivers door itself.Is there anyone else that is experiencing the wind noise issues around the drivers side window seal? I see in one of the above threads there is mention of the rear view mirror causing some issues. My vehicle sounds like the window is slightly cracked open on the drivers side. Dead quiet on the passenger side and around the other windows.
Don’t assume and no one should have to do anything to fix the noise! Volkswagen is responsible and it’s their baby!I would assume that all that needs to be done to decrease wind noise, is to place more sound deadening material inside the door panel. And I agree with the previous post that a dealer losing your keys and having to order a replacement set is a bit of a red flag. 7 visits to the shop is way too many for them to find a proper solution to your problem.
My dealer got new front door panels. They melted the seams with a torch then filled them with foam. They had my new Atlas for almost a month. Problem solved.I am a new VW owner who bought a SEL Premium AWD Atlas in September 2017. My Atlas has been in brought to the dealership 7 times for severe wind noise issues on the drivers side. In March, I was told there was nothing else they could do so I contacted VW customer service and now have had a Regional Case manager involved. The wind noise has not changed since I first brought the vehicle in for this issue in October 2017. The noise on the drivers side is completely different from the passenger side. You can barely hear any wind noise on the passenger side but it sounds as if you are in a wind tunnel on the drivers side. During one of the many trips to the dealership, I was given an Atlas loaner and this noise was NOT an issue, hence there is a defect with this specific vehicle. When this first started my husband also test drove another Atlas and this was also not an issue. This is the first Volkswagen I have owed and I have been extremely disappointed in this brand and what they have to offer. Has anyone experienced this and if so what was done? What other options do I have? It is currently in the shop but I am not able to pick it up because they lost the keys to my car and had to order a new set. It has been one thing after another and I am just looking to see what I can do. I just want the vehicle to be fixed or I want my money back.
I am a new VW owner who bought a SEL Premium AWD Atlas in September 2017. My Atlas has been in brought to the dealership 7 times for severe wind noise issues on the drivers side. In March, I was told there was nothing else they could do so I contacted VW customer service and now have had a Regional Case manager involved. The wind noise has not changed since I first brought the vehicle in for this issue in October 2017. The noise on the drivers side is completely different from the passenger side. You can barely hear any wind noise on the passenger side but it sounds as if you are in a wind tunnel on the drivers side. During one of the many trips to the dealership, I was given an Atlas loaner and this noise was NOT an issue, hence there is a defect with this specific vehicle. When this first started my husband also test drove another Atlas and this was also not an issue. This is the first Volkswagen I have owed and I have been extremely disappointed in this brand and what they have to offer. Has anyone experienced this and if so what was done? What other options do I have? It is currently in the shop but I am not able to pick it up because they lost the keys to my car and had to order a new set. It has been one thing after another and I am just looking to see what I can do. I just want the vehicle to be fixed or I want my money back.
I'm having same issues with 2021 Atlas. Nobody seems to want to address the issue. We're you even able to get this resolved?
