Official recall posted on the brake issueGood to know Kenay, you have no issues. How do you like the car so far?
I spoke to the sales manager at the dealership yesterday. He said they have 5 SEL Premiums that have the recall on them and have been locked up lying dead on the lot.
He mentioned other trims are affected too.
Right now VW is yet to diagnose the issue, then find a solution, followed by repair procedures, parts distribution etc., So no ETA when those premiums will be available.
He did have 1 SEL Premium that wasn't affected, however that doesn't work for me as it has 2nd row captains chairs.
That obviously means the issue is not with all the vehicles.
see notice...Official recall posted on the brake issue
You are in the exact same spot I am.... ordered Feb 3rd... dealer cannot take delivery of itsee notice...
http://canada.autonews.com/article/...anada-recalls-5585-vehicles-over-brake-issues
Mine just got delivered to dealership a few days ago but I cannot take delivery because of this @#%$ brake issue. As mentioned in notice VW does not have a "fix" yet...
Oh well.. I have been waiting 8 mothns for mine...... whats another month.....
I also got my Atlas four weeks ago and last I received a call last Friday from VW in which they told me not to drive the car, and that they will send a tow truck to pick it up. They loaned me a very small car (Nissan Versa Note) for a week. At the beginning, I did not complained because I thought it was for a few days, but now I find out they don't have a solution to the problem yet. lets see what happen next week.Got my new (4 weeks or so) Atlas SEL towed in after rather impolite call from VW that they want to tow me in immediately and that I am strongly recommended not to drive it, explaining that there is a safety related brake issue.:frown2: Got give a rental car.
At the dealership nobody could tell me what the issue really is, when it might be fixed, when they will start working on my Atlas or even when they might be able to give me more details. I have no idea when I will get my Atlas back.
Very interesting, I would think if you cant drive it for 2 + months they would extend the time on the warranty.I bought my Atlas SEL premium late in the day on May 24th and I had it 3 weeks when I was called on June 15th due to the recall. They towed it on a flatbed truck that same day and got me into a rental car that day as well. They have been very good so far about making sure I'm in a comparable rental car as far as features. Finding an SUV rental has been a problem though. But so far I've been very happy with that aspect of this ordeal but it's been an ordeal because I've been switched around in Rental Vehicles just trying to get one that's something I wish to drive that's comparable or at least as nice. I'm on my second one already and will be switching to the third tomorrow. What I am not happy about is the fact that they have no idea when it will be done and last I heard they said it could be the third quarter which means at least September before it is fixed. In my opinion, I think the 6-year warranty should be extended by however long they have it. We typically don't put a lot of miles on our cars so I know we'll be under the mileage on the bumper to bumper warranty but this is going to put a lot of time out of having the car to use the warranty if anything comes up once it's repaired and returned to us. One of the reasons I also bought the car besides liking it was for the fact that it had a six-year/72000 mile bumper to bumper warranty so I want to get every bit of my 6 years of warranty. How does everybody else feel about that? Has anybody asked about that? I plan to ask but I just have not been able to yet. It's just really frustrating because I haven't even made my first payment yet and I don't have the car to even drive and enjoy. This is the first time I've ever bought a brand new car as I've always bought used before and it's putting a sour taste in my mouth. Several of my friends have said you ought to just tell him to keep it and give you your money back but I do really love the car and I really don't want to do that.
