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I purchased my Cross Sport 2020 SEL Premium in April oo 2021. I was washing the car by hand and leaning onthe rear pillar while I was drying the car and put a small dent in the car. The metal was a bit soft. (oil canning), Has anyone seen this problem.
 

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On my 2018 SEL P, I hand wash and wax because I don't trust the mechanical buffer over all the hard edges. Fortunately, I haven't experienced this but will be more careful going forward. Truly a very disappointing experience to be sure
 
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