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2020 Atlas V6 SE w/ Technology R-Line
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Discussion Starter · #1 ·
Remote start doesn't work, check engine illuminates only during the remote start attempt then disappears. Car can be started manually. No low gas light, no low fluids.

This is the second time this has happened, first time into the VW dealer they said it was a faulty fuel level sensor in tank. As per their documentation; Removal of fuel pump assembly, tested and replaced fuel level sensor, oring and hardware, reset readiness code.

It worked fine for about 2 weeks afterwards.

I'm assuming that their original fix was probably not the root cause and what probably corrected it for a short time was the reset of the readiness code, but since original diagnosis was possibly incorrect regarding the initial issue that was causing the CEL and the remote start malfunction I'm unsure what else could be causing it...

Any ideas?
 

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Discussion Starter · #2 ·
Figured I'd update my own post since it got a decent amount of views; surprisingly they replaced the instrument cluster and it's been smooth sailing ever since. Will update if necessary.
 

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Remote start doesn't work, check engine illuminates only during the remote start attempt then disappears. Car can be started manually. No low gas light, no low fluids.

This is the second time this has happened, first time into the VW dealer they said it was a faulty fuel level sensor in tank. As per their documentation; Removal of fuel pump assembly, tested and replaced fuel level sensor, oring and hardware, reset readiness code.

It worked fine for about 2 weeks afterwards.

I'm assuming that their original fix was probably not the root cause and what probably corrected it for a short time was the reset of the readiness code, but since original diagnosis was possibly incorrect regarding the initial issue that was causing the CEL and the remote start malfunction I'm unsure what else could be causing it...

Any ideas?
I just got my 2021 atlas cross sport SEL and after two weeks the check engine light came on. they checked it and said something about fuel but the light went out. here i am a week later and i have to go back because the light came back on plus the remote start doesnt work with key fob or app. im thinking about just taking it back to them and turning it in. dont want to be bothered with nonsense.
 

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2020 Atlas V6 SE w/ Technology R-Line
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Discussion Starter · #4 ·
What work did they perform on it when you first brought it in? Did they replace anything or just reset the code? Did they say you got bad gas or something?

The fuel level sensors is probably what they will try and replace first. That was the first they did on mine.
 

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They just reset it. I told them today I had researched the issue and they needed to replace the fuel sensor. And not to spill the gas in my car LOL.
 

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Discussion Starter · #6 ·
They just reset it. I told them today I had researched the issue and they needed to replace the fuel sensor. And not to spill the gas in my car LOL.
Yeah, my local VW dealer was pretty good, never had a gas spill but it did take 3 tries. I love the car enough to hang in there and see it through.
 

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They ordered a fuel injector which will be here tomorrow morning . I should have it by the afternoon. Fingers crossed thats the only issue I have.
 

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Discussion Starter · #8 ·
They ordered a fuel injector which will be here tomorrow morning . I should have it by the afternoon. Fingers crossed thats the only issue I have.
How did it go? They sort it out for you?
 

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I wish!! They still have it with no explanation as to what is happening. The person we bought it from bought the same car had the same issue and they replaced the #3 fuel injector and wire harness and said they have not have any issues. The dealer here replaced the #3 fuel injector but has not changed the harness. I think they are waiting for VW to approve it. AT this point I am so sick of this. This is a 40K dollar car to be having issues like this. I'm seriously thinking about the lemon law
 

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Discussion Starter · #11 ·
They did tell me that the remote start wont work if the check engine light is on
With mine they had to get in touch with the VW tech line to get it sorted out. I never actually had a check engine light on, the only faults they found were in the computer but nothing ever actually triggered the check engine light.

What VW dealer are you using presently?
 

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Remote start doesn't work, check engine illuminates only during the remote start attempt then disappears. Car can be started manually. No low gas light, no low fluids.

This is the second time this has happened, first time into the VW dealer they said it was a faulty fuel level sensor in tank. As per their documentation; Removal of fuel pump assembly, tested and replaced fuel level sensor, oring and hardware, reset readiness code.

It worked fine for about 2 weeks afterwards.

I'm assuming that their original fix was probably not the root cause and what probably corrected it for a short time was the reset of the readiness code, but since original diagnosis was possibly incorrect regarding the initial issue that was causing the CEL and the remote start malfunction I'm unsure what else could be causing it...

Any ideas?
had the same problem, could be a faulty float, take it back to the dealership and have them replace the float.
My 2021 Atlas CS V6 SEL Premium 4 motion now works very well, no subsequent problems, repaced float in January 2021.
 

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had the same problem, could be a faulty float, take it back to the dealership and have them replace the float.
My 2021 Atlas CS V6 SEL Premium 4 motion now works very well, no subsequent problems, repaced float in January 2021.
They finally got confirmation from the engineers at VW that there was a bad batch of wire harnesses that was received and they have to be replaced so they ordered one. It will be here this week so they can put it on. The guys we bought the atlas from said they received three atlas in the same shipment and he bought one. The same thing happened to him. Hopefully this is the last of it. I love my my car I just hate the issues they can't figure out. Lol
 

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They finally got confirmation from the engineers at VW that there was a bad batch of wire harnesses that was received and they have to be replaced so they ordered one. It will be here this week so they can put it on. The guys we bought the atlas from said they received three atlas in the same shipment and he bought one. The same thing happened to him. Hopefully this is the last of it. I love my my car I just hate the issues they can't figure out. Lol
i love your positiveness...
 

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Discussion Starter · #17 ·
had the same problem, could be a faulty float, take it back to the dealership and have them replace the float.
My 2021 Atlas CS V6 SEL Premium 4 motion now works very well, no subsequent problems, repaced float in January 2021.
Yeah they replaced they on mine as well but it came back. Soon after they then replaced the instrument panel, it went away and I've had no further issues from then till now. 💪
 

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Well after a week and a half I finally got my car back. Lord willing thats the last time I have to go back for service.
The finally replaced the wire harness. The dealer I bought the car from told us exactly what they needed to do but until Volkswagon engineers told them they did not believe it. Our car apparently was the first one in with that problem her in Orlando.
From what the dealer told us in Alabama. When Covid hit VW slowed down in production and outsourced for parts. The people who they outsourced to produced less than ....lets just say well shoddy products. He knew what was wrong because he bought the exact same car and the same thing happenened.
Just glad to have it home. A month went by I never really enjoyed the car and it hurt me to my heart to have to make a payment LOL
 

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Discussion Starter · #19 ·
Well after a week and a half I finally got my car back. Lord willing thats the last time I have to go back for service.
The finally replaced the wire harness. The dealer I bought the car from told us exactly what they needed to do but until Volkswagon engineers told them they did not believe it. Our car apparently was the first one in with that problem her in Orlando.
From what the dealer told us in Alabama. When Covid hit VW slowed down in production and outsourced for parts. The people who they outsourced to produced less than ....lets just say well shoddy products. He knew what was wrong because he bought the exact same car and the same thing happenened.
Just glad to have it home. A month went by I never really enjoyed the car and it hurt me to my heart to have to make a payment LOL
Awesome, good news. I think you'll be good now. Now you'll be able to enjoy it fully like how I have been enjoying mine. It is really a pleasure to drive. I hope they allow for radio firmware updates, when I drove my loaner (2021) at the times it was in service i noticed the Bluetooth on the newer model just over all played better with my cell. I'm almost up to my 10,000 mile service so that's probably my only inquiry at the present time.
 
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