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Discussion Starter · #1 ·
Hi everyone! I have a 2019 VW ATLAS SEL for a little over a year now. I’ve experienced multiple problems with the car since ownership. I have had dust boot covers replaced and most recently the steering rack was replaced for a creaking noise when turning the wheel. It went away after rack replaced, now the same noise is back! Also, my drivers side door makes a faint rattling noise at slower speeds and when car shifts during braking. Noise also present when car shuts down, but they tell me that is “characteristic” of the atlas. I have never owned a new car and had to deal with all these problems/noises. The car has to go back in for the steering noise but I’m about to trade it in on a Toyota Highlander. Anyone else have these problems or at the level of frustration I am? Thank you!!
 

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On the noise after shutdown - I can say that it is 100% normal/ok and related to springs in the torque converter. Every single Atlas does this and it's just not something you need to worry about. They can't fix it...it's just how it is.

2018 VW Atlas shut down grinding noise - YouTube

On the f. end noise - when things get replaced like this I always think - is it being mis-diagnosed and the dealers are just using the "parts cannon" to throw parts at a problem they can't figure out? Lots of f. end noise issues with folks' Atlases. I can tell you that our '18 was making squeaking/groaning noise at slow speeds over bumps/uneven bits in the road. Just f. strut mounts and I used some silicone spray lube to shut it up.....your comment about the strut dust boots makes me think that's a possible issue that is v. easy to fix. The repeated replacement of the rack is just really strange and you aren't the only one that has this issue.
 

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Discussion Starter · #3 ·
Thank you! I’m hoping to find out Thursday. What’s strange is that the sound did go away after it was replaced. I just hope they figure it out. Don’t want to trade it in but tired of dealing with it
 

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Hi everyone! I have a 2019 VW ATLAS SEL for a little over a year now. I’ve experienced multiple problems with the car since ownership. I have had dust boot covers replaced and most recently the steering rack was replaced for a creaking noise when turning the wheel. It went away after rack replaced, now the same noise is back! Also, my drivers side door makes a faint rattling noise at slower speeds and when car shifts during braking. Noise also present when car shuts down, but they tell me that is “characteristic” of the atlas. I have never owned a new car and had to deal with all these problems/noises. The car has to go back in for the steering noise but I’m about to trade it in on a Toyota Highlander. Anyone else have these problems or at the level of frustration I am? Thank you!!
You're not alone. Thank goodness I leased my 2019 SE 4Motion v6. I should have listened to Consumer Reports. One more year and it's VW's problem. Largest automobile manufacturer in the world and they can't get it right. I love driving it but just to many times in the shop. Check out your state's Lemon Law. Good luck. I too will look at the Highlander.
 

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Hi everyone! I have a 2019 VW ATLAS SEL for a little over a year now. I’ve experienced multiple problems with the car since ownership. I have had dust boot covers replaced and most recently the steering rack was replaced for a creaking noise when turning the wheel. It went away after rack replaced, now the same noise is back! Also, my drivers side door makes a faint rattling noise at slower speeds and when car shifts during braking. Noise also present when car shuts down, but they tell me that is “characteristic” of the atlas. I have never owned a new car and had to deal with all these problems/noises. The car has to go back in for the steering noise but I’m about to trade it in on a Toyota Highlander. Anyone else have these problems or at the level of frustration I am? Thank you!!
Why did you replace the dust covers? We’ve been having an issue with our VW Atlas making a screeching noise when we back up every single day and have been told it’s a known issue and “normal” for VW’s because the brake dust builds up so easy.
 

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Discussion Starter · #6 ·
Why did you replace the dust covers? We’ve been having an issue with our VW Atlas making a screeching noise when we back up every single day and have been told it’s a known issue and “normal” for VW’s because the brake dust builds up so easy.
There was a rattle to my front end. A have a lemon, but I don’t have the screeching noise.
 

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You're not alone. Thank goodness I leased my 2019 SE 4Motion v6. I should have listened to Consumer Reports. One more year and it's VW's problem. Largest automobile manufacturer in the world and they can't get it right. I love driving it but just to many times in the shop. Check out your state's Lemon Law. Good luck. I too will look at the Highlander.
Posts like yours makes me feel blessed. I got my 2019 VW-A SEL P July 2019. I've driven it enough to know it wasn't built on Monday or Friday :sneaky:. Granted it's sitting in the garage with only 10k miles (and some change) on it but I've driven it on four long trips. From Detroit to North East Wisconsin, Boston, Nashville and most of eastern Tennessee and the last trip, to Gulfport MS, back up to Clarksville TN, KY then back home (Home searching in TN and MS). About a 2800 trip. Other miles were local. My daily driver is a 09 Jeep Liberty and 2011 T&C Minivan. Only issue I've had was a out of balance tire. I did opt for the 150kmile/12 year full coverage warranty through the VW Dealer and I went all out and got the full service package so anything the car needs up to 70k miles, is covered. I'm again blessed to be near an OUTSTANDING dealership (Don't think I can name them but they are in Sterling Heights, MI and start with a V ;) ) Because of how the dealership treated us with the Passat and how they handled the buy back is why we went back to them to buy our car. And the deciding factor to go with the 2019 Atlas was the crash tests. Yes, I looked at all the ones out there early 2019 and IMO, the Atlas was hands down the safest of all. Even though the Honda and Toyota didn't do bad, I just have this issue with the doors popping open in a crash. My god, the Jeep all but dumped the dummy out of the car, but if you look at the Toyota, it had a door issue too. We all have our pros/cons when buying a car. Having owned jeeps, minivans and VW's, I'm ok with some of those personalities as long I can walk away from a crash.

Now, the ONLY thing I have to disagree with in your post is the Consumer rag you feel is the bible to buying a good car. Case in point, the BEST car I've owned as far as reliability, costs to operate, was the 1993 Plymouth Voyager which was a "STAY AWAY AT ALL COSTS" as per CR. One of the "BEST BUYS RECOMMENDED" was the 1990 Honda Accord (that I also owned). My god, I was hoping I could have sued them for out right lying. MONEY PIT, left me stranded, twice, it's service record was 3x the size (the folder) of my 93 Minivan. Leaked water, burned oil, windows popping out of their tracks and major mechanical issues. Granted, I got it from my sister in law as a car for nr 1 son to drive. She got it new. I got it at 100k miles. I still say she didn't like me and thats why she gave me the car. My longest owned cars that I would buy again in a heartbeat, 84 Jetta GL - 16 years, 93 Plymouth Voyage - 17 years, 02 Jeep Liberty - 17 years, 09 Jeep Liberty - Still own and 2011 T&C - Still own. Now, nr 2 son has a 1993 Caprice Classic (he got used but it only had 79k orig miles on it when he got it 3 years ago) but I've owned a few GM's in my day, another brand I'll never own again.

FWIW.. before I got my Atlas, I looked at the Highlander, Tahoe, Telluride, Pilot, Jeep GC and Durango. I explained up top whey I went with the Atlas.
 

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Why did you replace the dust covers? We’ve been having an issue with our VW Atlas making a screeching noise when we back up every single day and have been told it’s a known issue and “normal” for VW’s because the brake dust builds up so easy.
The f. strut boots are a known issue where they get squeaky over low-speed bumps. Mine did it. I popped the wheels off and sprayed some silicone lube up there - sorted.
 
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