Volkswagen Atlas Forum banner

1 - 19 of 19 Posts

·
Registered
Joined
·
2 Posts
Discussion Starter · #1 ·
Hey guys! I’ve been reading and it sounds like ALOT if people have the same issue...LOUD METAL GRINDING noise in a lower gear. I bought my Atlas 2 weeks ago, brand new. The only way I can describe the noise is like if your car is on and you go to start it again and you get that horrid grinding sound. I talked to a vw dealership and they magically have no idea what I’m talking about. I’m so pissed about this! I traded in a perfect 2018 Subaru Forester for this due to space(growing kids) and now I’m seriously regretting my purchase. Anyone with this problem getting anywhere with VW? (2019 Atlas SE tech)
 

·
Banned
Joined
·
109 Posts
Hey guys! I’ve been reading and it sounds like ALOT if people have the same issue...LOUD METAL GRINDING noise in a lower gear. I bought my Atlas 2 weeks ago, brand new. The only way I can describe the noise is like if your car is on and you go to start it again and you get that horrid grinding sound. I talked to a vw dealership and they magically have no idea what I’m talking about. I’m so pissed about this! I traded in a perfect 2018 Subaru Forester for this due to space(growing kids) and now I’m seriously regretting my purchase. Anyone with this problem getting anywhere with VW? (2019 Atlas SE tech)
Everyone including VW corp says its normal... Mine also makes this noise. Sounds terrible but I haven't bothered with it based on other posts I have seen. Plus, I've had several larger fish to fry with my atlas!
 

·
Registered
Joined
·
270 Posts
It happens with every single atlas on the road. They say it's normal and due to specific conditions....but is not damaging mechanically. Just search for low speed noise and you'll see many threads about it.
 

·
Registered
Joined
·
2 Posts
Discussion Starter · #4 ·
Everyone including VW corp says its normal... Mine also makes this noise. Sounds terrible but I haven't bothered with it based on other posts I have seen. Plus, I've had several larger fish to fry with my atlas!
Oh no what’s else is going on with your atlas?
 

·
Banned
Joined
·
109 Posts
Oh no what’s else is going on with your atlas?
There are some really happy owners and some really unhappy ones too. A lot of issues with the atlas as far as I’m concerned. A lot of " its normal" responses from VW fanboys/girls and service depts all around the country. It would have been too many red flags for me to purchase had I found this forum before hand. I was also so tired of buying used vehicles that needed repairs 24 months after purchase. We wanted a nice reliable mid size suv with a great warranty and felt the Atlas met and actually exceeded our expectations initially. BOY WERE WE IN FOR A SHOCK! Over $13k in warranty work within the first year of ownership.

The truly atlas is a really nice car in a lit of regards and even though its been a disaster and complete disappointment, I still considering keeping it at least until the warranty runs out. I flip flop on it daily as to if I am willing to eat large amounts of wasted money in depreciation(resell is awful) and move on or just keep it and enjoy the reasons why we bought it in the first place. .

Here is my experience:

 

·
Registered
Joined
·
51 Posts
There are some really happy owners and some really unhappy ones too. A lot of issues with the atlas as far as I’m concerned. A lot of " its normal" responses from VW fanboys/girls and service depts all around the country. It would have been too many red flags for me to purchase had I found this forum before hand. I was also so tired of buying used vehicles that needed repairs 24 months after purchase. We wanted a nice reliable mid size suv with a great warranty and felt the Atlas met and actually exceeded our expectations initially. BOY WERE WE IN FOR A SHOCK! Over $13k in warranty work within the first year of ownership.

The truly atlas is a really nice car in a lit of regards and even though its been a disaster and complete disappointment, I still considering keeping it at least until the warranty runs out. I flip flop on it daily as to if I am willing to eat large amounts of wasted money in depreciation(resell is awful) and move on or just keep it and enjoy the reasons why we bought it in the first place. .

Here is my experience:

"We wanted a nice reliable mid size suv with a great warranty..." and you traded in a Subaru?!! They have the new Ascent ! Doesn't anyone on here read Consumer Reports, especially the auto issue? VW is one up from the bottom for reliable cars, just above Cadillac. Thank God I leased mine. I knew going in it was likely to have some problems. We just liked the ride. Rented a 2018 for two months and decided we would give it a try. Troubles started in the first 100 miles and continue. We are at 9,000 and have had it in the shop 6 times. Now the right side blindspot warning is intermittent. They have no idea why. I told them to start replacing parts until it is fixed. Watching the calendar to see when I can get it delcared a lemon under our state law.
 

·
Registered
Joined
·
118 Posts
"We wanted a nice reliable mid size suv with a great warranty..." and you traded in a Subaru?!! They have the new Ascent ! Doesn't anyone on here read Consumer Reports, especially the auto issue? VW is one up from the bottom for reliable cars, just above Cadillac. Thank God I leased mine. I knew going in it was likely to have some problems. We just liked the ride. Rented a 2018 for two months and decided we would give it a try. Troubles started in the first 100 miles and continue. We are at 9,000 and have had it in the shop 6 times. Now the right side blindspot warning is intermittent. They have no idea why. I told them to start replacing parts until it is fixed. Watching the calendar to see when I can get it delcared a lemon under our state law.
Sorry mate, you lost me the moment you tossed up the Consumer Reports flag. Here's my take. 1993 Plymouth Voyager. car not recommended. Drove car for 18 years. 1990 Honda Accord. CR Best buy. To sum it up in 3 letters. POS. Last straw was the rear bumper fell off the car while sitting in my driveway. 2001 Toyota Sienna. Another CR recommend. @60k miles, it was like owning a GM brand from the 70's. One of the Side boards fell off going down the highway. Eng light and a few hundred dollars couple times a year. Both sliding door handles fell out of the doors. It was on par to burn more oil then the Honda but the Honda smoked more. ? My 02 Jeep that I just sold to VW was a better ride then either and it was a Not Recommended by CR. Nuff said about CR. As far as Subaru.Next door neighbor has two late model. Mixed bag. CVTs just suck for power when you need it and more then not, you don't hear much good about them if the driver has a REAL trans. One of his has been in the shop twice since the fall. He is souring on the brand. He asked about my VW. Told him to look elsewhere. He won't be happy. But I am. It fits my needs. I knew what I was getting going in. That's why I still own a Jeep and Chrysler Minivan. I don't let some rag tell me what I SHOULD buy. IMO, my 50k was well spent. Bought it outright alone with the service packages up to 70k miles and a 150k mile 12 year warranty from VW. As you can see, I buy my cars to keep, not as an investment. I have a financial planner for that. ?

Sorry for typos. Cats seem to need attention during my rant. ?
 

·
Super Moderator
Joined
·
901 Posts
Has been discussed here in depth...post is literally just down the page:

 

·
Registered
Joined
·
6 Posts
Everyone including VW corp says its normal... Mine also makes this noise. Sounds terrible but I haven't bothered with it based on other posts I have seen. Plus, I've had several larger fish to fry with my atlas!


Hello if I can chime in for a moment I've been going through the same screeching noise with my Atlas I've taken it to several dealers in southern California all of which has been told by Volkswagen corporation "NOT TO TOUCH IT" they are aware of the noise it will not hurt the vehicle and it is consistent with all other atlases. After speaking with lemon law attorney's they maintain that as long as Volkswagen does not make an "ATTEMPT" to and fix the noise they cannot be held liable. I think it's pretty rotten of a corporation of this magnitude to hide behind legal trap door to pretty much hold their customers hostage. I've read a lot of the comments and I read other comments that are contrary to the complaints and that's okay if they want to live with the noise and they're familiar with how vehicles work and they're comfortable with keeping their vehicle and paying for it each month I don't. I bought mine brand new off the show room floor with all the bells and whistles. If I brought a previously owned model with a hundred thousand miles maybe It wouldn't bother me as much but I do not wish to pay California prices & taxes along with the privilege of having a noise that is not an accessory. THE END
 

·
Registered
Joined
·
12 Posts
Hey guys! I’ve been reading and it sounds like ALOT if people have the same issue...LOUD METAL GRINDING noise in a lower gear. I bought my Atlas 2 weeks ago, brand new. The only way I can describe the noise is like if your car is on and you go to start it again and you get that horrid grinding sound. I talked to a vw dealership and they magically have no idea what I’m talking about. I’m so pissed about this! I traded in a perfect 2018 Subaru Forester for this due to space(growing kids) and now I’m seriously regretting my purchase. Anyone with this problem getting anywhere with VW? (2019 Atlas SE tech)
Welcome to the club. I have a 2019 SEL and really like the car. Recently had injector problems but that is another story. Noticed the grinding noise as soon as I bought the car (rarely drive it since it is my wife’s). Went to several different dealers and asked about the problem. All say it is normal. I believe there are Post on this site that say the same. Fast forward, while having the injector problem fixed at a competent dealer they agreed to further study the issue. Dropped the trans pan and analyzed the fluid. Burnt with possible metal in it. VW replaced the transmission and I got the car back yesterday. Guess what, same noise is still in the new tranny. This is a great car. I have owned MB G500, Audi Q7 and bought this one to replace a Porsche Cayenne. Just could not justify the price difference when this car had (almost) everything I needed. Now I am gun shy. Don’t trust this car, would like to have a new 2021 but does the problem still exist???? Looked at a Hyundai Palisade. Real nice but still like the German touch. Just drove a Genesis GV80. Nice but less space and $15k more sticker to sticker. I have just picked up a trailer to tow an antique Citroen I have and if you really want to hear the noise, put a trailer behind the Atlas. No I am mot pulling too much weight only about 3k lbs. noise occurs primarily when trans does not shift all the way to #1. Slow down to about 10-12 mph on a slight incline and then lightly accelerate. Sounds like grinding metal or if you are old enough to remember, a bad fan clutch. Would love to have more comments from others.
 

·
Super Moderator
Joined
·
901 Posts
Welcome to the club. I have a 2019 SEL and really like the car. Recently had injector problems but that is another story. Noticed the grinding noise as soon as I bought the car (rarely drive it since it is my wife’s). Went to several different dealers and asked about the problem. All say it is normal. I believe there are Post on this site that say the same. Fast forward, while having the injector problem fixed at a competent dealer they agreed to further study the issue. Dropped the trans pan and analyzed the fluid. Burnt with possible metal in it. VW replaced the transmission and I got the car back yesterday. Guess what, same noise is still in the new tranny. This is a great car. I have owned MB G500, Audi Q7 and bought this one to replace a Porsche Cayenne. Just could not justify the price difference when this car had (almost) everything I needed. Now I am gun shy. Don’t trust this car, would like to have a new 2021 but does the problem still exist???? Looked at a Hyundai Palisade. Real nice but still like the German touch. Just drove a Genesis GV80. Nice but less space and $15k more sticker to sticker. I have just picked up a trailer to tow an antique Citroen I have and if you really want to hear the noise, put a trailer behind the Atlas. No I am mot pulling too much weight only about 3k lbs. noise occurs primarily when trans does not shift all the way to #1. Slow down to about 10-12 mph on a slight incline and then lightly accelerate. Sounds like grinding metal or if you are old enough to remember, a bad fan clutch. Would love to have more comments from others.
Please take the time and read the huge post on this topic that I have linked above - it will explain why you hear this and what the source is. Thanks.
 

·
Registered
Joined
·
270 Posts
Welcome to the club. I have a 2019 SEL and really like the car. Recently had injector problems but that is another story. Noticed the grinding noise as soon as I bought the car (rarely drive it since it is my wife’s). Went to several different dealers and asked about the problem. All say it is normal. I believe there are Post on this site that say the same. Fast forward, while having the injector problem fixed at a competent dealer they agreed to further study the issue. Dropped the trans pan and analyzed the fluid. Burnt with possible metal in it. VW replaced the transmission and I got the car back yesterday. Guess what, same noise is still in the new tranny. This is a great car. I have owned MB G500, Audi Q7 and bought this one to replace a Porsche Cayenne. Just could not justify the price difference when this car had (almost) everything I needed. Now I am gun shy. Don’t trust this car, would like to have a new 2021 but does the problem still exist???? Looked at a Hyundai Palisade. Real nice but still like the German touch. Just drove a Genesis GV80. Nice but less space and $15k more sticker to sticker. I have just picked up a trailer to tow an antique Citroen I have and if you really want to hear the noise, put a trailer behind the Atlas. No I am mot pulling too much weight only about 3k lbs. noise occurs primarily when trans does not shift all the way to #1. Slow down to about 10-12 mph on a slight incline and then lightly accelerate. Sounds like grinding metal or if you are old enough to remember, a bad fan clutch. Would love to have more comments from others.
There's already a ton of info shared above so I won't go into that. The 2021 uses the same engine and trans so I would assume the noise will be there as well. If the noise really bothers you, you can pop the shifter into manual mode and shift yourself to avoid the poor transmission programming that causes the sound. Personally, I hate the noise, but I like everything else about the vehicle (aside from the transmission programming).
 

·
Super Moderator
Joined
·
901 Posts
There's already a ton of info shared above so I won't go into that. The 2021 uses the same engine and trans so I would assume the noise will be there as well. If the noise really bothers you, you can pop the shifter into manual mode and shift yourself to avoid the poor transmission programming that causes the sound. Personally, I hate the noise, but I like everything else about the vehicle (aside from the transmission programming).
Actually, from what I've heard, the 2021 doesn't do this and it's likely due to the shift map just bumping it to second in that situation. I'd love to get with a 21 owner and test this hypothesis.
 

·
Registered
Joined
·
270 Posts
Actually, from what I've heard, the 2021 doesn't do this and it's likely due to the shift map just bumping it to second in that situation. I'd love to get with a 21 owner and test this hypothesis.
If that's true it would be even more annoying that they won't make the simple programming fix on ours.
 

·
Super Moderator
Joined
·
901 Posts
If that's true it would be even more annoying that they won't make the simple programming fix on ours.
Agreed - I think it's likely due to the min. amount of mpg difference that change would make and they can't do it for that reason. You have to think that VW/engineers fully know/understand this issue, know how to fix it, etc. so clearly there is more going on than we understand. If you are VW you want people to stop bitching and driving their dealers nuts with this noise.
 

·
Registered
Joined
·
12 Posts
There's already a ton of info shared above so I won't go into that. The 2021 uses the same engine and trans so I would assume the noise will be there as well. If the noise really bothers you, you can pop the shifter into manual mode and shift yourself to avoid the poor transmission programming that causes the sound. Personally, I hate the noise, but I like everything else about the vehicle (aside from the transmission programming).
Sorry, but the noise is also in manual as well. Only occurs in 2nd gear.
 

·
Super Moderator
Joined
·
901 Posts
Sorry, but the noise is also in manual as well. Only occurs in 2nd gear.
It should be in third gear - the noise happens when you slow down to a near-stop and instead of shifting to second, it stays in third. Downshiftintg to second eliminates it using manual mode. Or, driving in sport mode seems to reduce it b/c it will use a more aggressive up and down shifting map. Imagine trying to roll a stop in third in a manual...it would lug and that's what's going on here.
 

·
Registered
Joined
·
12 Posts
It should be in third gear - the noise happens when you slow down to a near-stop and instead of shifting to second, it stays in third. Downshiftintg to second eliminates it using manual mode. Or, driving in sport mode seems to reduce it b/c it will use a more aggressive up and down shifting map. Imagine trying to roll a stop in third in a manual...it would lug and that's what's going on here.
Agreed on what happens, but in mine it is 2nd only. Basically when engine is under a bit of load such as a hill. I just towed for the first time with the car and the problem is really obvious due to the additional load on the system. I am going to test drive a 2021 1/2 and if it has the same problem I am done with VW. Love the car otherwise but this noise can only come to no good. Mine has a brand new transmission (13,000 mi) courtesy of VW, no charge of course and the new transmission has the same noise. Crazy.
 

·
Registered
Joined
·
270 Posts
Sorry, but the noise is also in manual as well. Only occurs in 2nd gear.
You can get it to make the noise in manual mode by basically doing the same thing the auto does.... put the car in the wrong gear at the wrong load. The point of suggesting manual mode is that you can avoid the noise by shifting yourself.
 
1 - 19 of 19 Posts
Top