Experiencing numerous random computer electronics faults Atlas SE with Technology Package
Forward Collision System Fault
At 2500 miles the forward collision system and cruise control stopped working on a road trip to Cabo in Baja Sur Mexico. Called VW customer service requesting to have the collision system repaired by the VW dealership in Cabo San Lucas, Baja Sur Mexico. VW would not honor the warranty repair in Mexico (called twice) stating I would have to pay for repairs. They WOULD TRY to reimburse me if I submitted a claim once back in the USA. Filled out two customer surveys noting "Collision Fault" failure requesting VW customer service to contact me. Still waiting now for 3 months!!
VW "Car Net" monthly report never detected the "Forward Collision" system was not working
During the return drive the Forward Collision system started working.
Car Play Fault: Audio Music Car Play stays on during a Car Play phone call
Back Up Camera Fault: twice the Back Up Camera did not work when car was in reverse and backing up.
Fault Symbol "Triangle" appears but no fault display
Clock Time Random Fault: Dash board display: Clock setting hour/mintue appeared on dash display with hours continuously changing
Random faults never stay on for the VW dealer to verify problems. They have offered to reset system but no solutions
Would not recommend this car or VW
Forward Collision System Fault
At 2500 miles the forward collision system and cruise control stopped working on a road trip to Cabo in Baja Sur Mexico. Called VW customer service requesting to have the collision system repaired by the VW dealership in Cabo San Lucas, Baja Sur Mexico. VW would not honor the warranty repair in Mexico (called twice) stating I would have to pay for repairs. They WOULD TRY to reimburse me if I submitted a claim once back in the USA. Filled out two customer surveys noting "Collision Fault" failure requesting VW customer service to contact me. Still waiting now for 3 months!!
VW "Car Net" monthly report never detected the "Forward Collision" system was not working
During the return drive the Forward Collision system started working.
Car Play Fault: Audio Music Car Play stays on during a Car Play phone call
Back Up Camera Fault: twice the Back Up Camera did not work when car was in reverse and backing up.
Fault Symbol "Triangle" appears but no fault display
Clock Time Random Fault: Dash board display: Clock setting hour/mintue appeared on dash display with hours continuously changing
Random faults never stay on for the VW dealer to verify problems. They have offered to reset system but no solutions
Would not recommend this car or VW