Is it possible to lock the 2019 atlas with technology while it’s running and not be in the vehicle? For instance if I ran into a convenience store and didn’t want to turn off or whatever?
Yes - yours is working correctly. You can not lock the door when it's open. Many cars are like this to prevent locking your keys in the car. If this is a big hassle for you, I suggest dropping the ~$80 on OBDEleven and coding this as I showed above. www.shopdap.com has them. You will need an Android device; they have a new model out that works with IOS but the functionality is currently limited as I understand it. Worth some research to see if you can "long code" on the IOS version. Get the Pro version as well - you will need this to be able to have full functionality.With the car on, door open the lock button on the door doesn’t work. Door closed and works normal