Just got my 2020 cross sport a few weeks ago, V6 SEL 4Motion, and while my blue tooth connects and contacts sync, when I make a call I can hear the caller but they can't hear me. I tried disconnecting the bluetooth, deleting the user profiles, and re-adding but it still doesn't work. I have to turn off hands free and just speak through my phone. Anyone find a solution? My navigation is also stuck and won't refresh to my exact location. Appears a trip to the dealership is in order.