I purchased my 2018 VW Atlas SEL in November 2017. I traded in my 2017 Chevy Equinox Premium. Overall, I am impressed with the Atlas. However, there is a HUGE safety issue with with models equipped with the Automatic Post-Collision Braking System. When vehicle travel down an incline like a driveway, the emergency breaking feature will unexpectedly engaged, causing the vehicle to come to a complete and sudden stop. When this occurs, I have no control over the continued movement of the vehicle. I am required to change gears and/or restart the vehicle in order to move the vehicle again. This poses a extreme safety issue as the vehicle will shut down when you are attempting to pull out of a private drive and on to a active roadway, increasing the risk of a side on vehicle collision. Issue was reported to VW service department. Service manager was able to duplicate the issue. Service manager also tested another VW Atlas on the sale lot with the same feature. Service manager reported that the same issue occurred with the other Atlas as well. Service department was unable to correct the issue, reporting the vehicle is "operating as designed." Issue was reported to Volkswagen. After a three week period, Volkswagen reported that they were declining to take further action on the issue, stating the vehicle was 'operating as designed." This issue poses a major safety issue no only to the driver and occupants of the vehicle, but to other motorists on the road. Volkswagen has been given notice of the issue and refuses to acknowledge of take action.
Is anyone else experiencing this issue. There have been 5 complaints posted to the National Highway Traffic Safety Administration (NHTSA) from other drivers experience the same exact issue. This is a clear defect in the design of the Automatic Post-Collision Braking System. Volkswagen needs to take immediate action.
Is anyone else experiencing this issue. There have been 5 complaints posted to the National Highway Traffic Safety Administration (NHTSA) from other drivers experience the same exact issue. This is a clear defect in the design of the Automatic Post-Collision Braking System. Volkswagen needs to take immediate action.