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Atlas shutting itself off

42K views 35 replies 23 participants last post by  Kbear  
#1 ·
I have a 2019 Atlas SE that is shutting down at random times when it is put into park. This is not the auto stop/start feature. It is completely turning the car off and must be restarted again. Has anyone else experienced this issue?
 
#16 ·
My wife was driving yesterday and as she pulled up to a red light, her 2018 Atlas SE randomly shut off. We've had no other engine/battery/power issues. She does drive with the auto start/stop feature on. This was the only thing I could think of as the main culprit. When I applied the brake and press/held the start button, the recognizable clicking sound from the battery trying to fire the car up came on, but at the same time, the dash lit up with all possible lights/icons/etc and went into a freak out glitch mode and flashed on/off while the start button was held. I put the car in neutral and pushed it 100 yards to a parking lot where I was able to hook up jumper cables and right on the first attempt, it started up... I have not ran codes or checked my batteries overall power state, but it had enough power with the help of a jump to get the car started..My thought is that the battery needs to be replaced. I had her drive home with the auto start/stop feature turned off and she did not have any issues for the rest of the day.
 
#29 ·
My wifes 2019 SE will randomly shut off when pulling up to a stop sign/light and when driving in parking lots. She always disables the auto start/stop function. Have you taken your vehicle in to a dealership? Our local dealership (Harrisburg PA) "could not recreate the issue". I'm certain that they also did not hook up to the vehicle to check for anything other than past thrown diagnostic codes. Have you found a resolution for this issue?
 
#31 ·
I have a 21.5 ACS. It has the "ECO" button to delete the auto shut off function. IDK if all years do but I have not experienced the random shutoff, have to put in park to restart issue.

Just had my 2 year service and dealer did the zip tie fix for driver door harness. I had no symptoms as to this recall and asked what the symptoms were. Service Mgr said "random windows going up/down, car shutting off, all kinds of electrical issues".

IDK what years the recall is for, but dealership has a fix which is just using a zip tie to hold 2 connectors together which can apparently cause havoc in several areas if that connection gets sketchy

But again I have otherwise not had any of those, or this threads topic, issues. Just wanted to share the driver door harness recall issue.
 
#32 ·
I have a 2018 Atlas R-series. We just bought the car in October '23 and already had to replace the battery due to it being a "bad battery". The 'Error: Start/Stop' message kept popping up, and then the check engine light came up with a code to replace the canister pump valve... this was before the car died and needed a jump. Took it in and they said to just replace the bad battery and all will be well k the check engine light did go off, so that's a plus). Did that, and we are having the same issue with the car stalling out. We always turn off the Start/Stop feature when we drive, and it still will shut off the engine (even while driving, it doesn't need to be at a full stop). Took it in again and all they said was the battery needed to be adjusted. BS in my opinion. We'll see what happens over the weekend. We will be taking it get a second opinion if it still does this.
 
#35 ·
I have a 2021 Atlas that I bought in May. Today, My car shut off as soon as I was crossing a busy intersection. Wouldn’t turn on and i ended up just dead in the middle of the road so I had to put it in neutral and let it drift to get out the way for oncoming traffic. There were oncoming cars driving toward me (thankfully they weren’t distracted and slowed down). It’s at the dealership now… let’s see what they say!
 
#36 ·
My 2019 started doing that too and I also noticed my Avg MPG wasn’t adjusting as well. It ended up being the charcoal filter canister being clogged not allowing the emissions or something with the gas fumes to escape and it sucked my gas tank in like sucking the juice out of a Capri sun. They had to replace filter and the whole gas tank.