I contacted VW Customer Care 6 weeks after we purchased our 2019 Atlas regarding fixing the crazy rough and unpredictable accerlation — and after 7 weeks going back-and-forth — NO buyback. I am going to open up another Customer Care number today and try again. We have been VW people our whole lives — never again. This Atlas is terrible. Not even close to what we thought we were getting. Please repost if you had any luck with the buyback, and exactly what the issues were with the car.Hi Folks. Here are a few details regarding my 2019 Atlas:
- Purchase March 2019
- Now has Approximately 6K miles
- Paid Off
I have never done a buyback on any car I've owned, VW is potentially doing a buyback on mine because of concerning issues. Here are some questions and I'll appreciate anyone with knowledge on buybacks to chime in:
- Do they depreciate mileage?
- Do they also give back money I've spent on tax and tag on the car?
- I traded in a Pilot towards the Atlas and paid the difference...on a buyback do they only give me the money I paid out of pocket difference I paid?
thanks so much — Bobareeno (2019 Atlas SE w/4-Motion. 5000 miles in 5 months of driving)