Hopefully they aren't just feeding you a line. If not, seems like a fix shouldn't be too far off.My service technician informed me that an engineer at VW identified the root cause as an incorrect module distributed and installed in a number of vehicles. They're trying to figure out exactly what happened in order to determine the scope of impact and before they issue a TSB to replace the part that's causing the issue.
At least that's what they told me over the phone. I'm waiting until they've started to fix other vehicles before I bring mine in.