Purchased a new 2021 Atlas last month. After only a few days of driving it, we immediately began having trouble with the Infotainment system (main center console). Though the problems are intermittent, they include the speakers not working, back-up camera not working, voice navigation not working, radio stations suddenly changing when adjusting volume, and the WIFI, which has never worked, even though the system says WIFI is ON and phone(s) and are connected. After several visits to the dealership where the vehicle was purchased, and calls to VW (Corporate), it was determined there is a software issue, and the update needed to repair the issue is not available yet. Until VW has the update, the dealership cannot repair the problem. This was the statement from VW and the dealership. After researching the issue, it appears this is a common problem with this make, year, and model. Our vehicle has a bit over 800 miles on it. Any suggestions?
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