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Just under a month ago I purchased a 2020 Atlas Cross Sport SE, technology package with 16k Mi on it. The vehicle rides fairly comfortable and smooth on smooth surfaces but the suspension makes a hideous sound when going over any kind of bumps. What the heck is going on!
 

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2020 VW Cross Sport SEL
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I have a 2020SEL and do not experience what you do on rough roads. It may be something as simple as a loose shock. Have the dealer check next oil change. I have 20k miles on mine.
 
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