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We purchased our NEW 2019 Atlas SEL in August. Within the first 36-hours of driving, we experienced a catastrophic ABS module failure. An OEM issue, supposedly. In the shop for two weeks.
In October, following a heavy rain, I noticed water dripping from the headliner. Chalked it up to maybe opening the sunroof too soon after the rain (though it wasn’t actively raining and this was hours later). No clue about the drain line issue.
In February, we had it in for the drain line recall fix.
Yesterday, after a heavy rain just the day before, my husband entered the vehicle and noticed water pouring out of the driver’s side door jam, just above the lever where you pop the hood. The water had flooded our plastic car mat on the driver’s side floor. Upon closer inspection, after removing the car mat, we noticed that water had saturated the flooring and the underpaid. You could literally hear it sloshing in the floorboards. We wet vacuumed and dried the interior with towels and then he set off to run an errand. The headliner began raining down on him.
We cleared our garage to park inside until the shop can get it in on Tuesday morning.
This is a brand new vehicle and should not be experiencing these issues. We contacted the VW Corporate about a buyback after the first issue with the ABS module - it was in the shop for two weeks that time - and were denied.
What are the logical next steps after having the dealer repair it for this new issue? We are in Maryland and will be pushing to have it classified as a lemon should we be nearing a 30-day period where it has been in the shop.
I could spit nails.
In October, following a heavy rain, I noticed water dripping from the headliner. Chalked it up to maybe opening the sunroof too soon after the rain (though it wasn’t actively raining and this was hours later). No clue about the drain line issue.
In February, we had it in for the drain line recall fix.
Yesterday, after a heavy rain just the day before, my husband entered the vehicle and noticed water pouring out of the driver’s side door jam, just above the lever where you pop the hood. The water had flooded our plastic car mat on the driver’s side floor. Upon closer inspection, after removing the car mat, we noticed that water had saturated the flooring and the underpaid. You could literally hear it sloshing in the floorboards. We wet vacuumed and dried the interior with towels and then he set off to run an errand. The headliner began raining down on him.
We cleared our garage to park inside until the shop can get it in on Tuesday morning.
This is a brand new vehicle and should not be experiencing these issues. We contacted the VW Corporate about a buyback after the first issue with the ABS module - it was in the shop for two weeks that time - and were denied.
What are the logical next steps after having the dealer repair it for this new issue? We are in Maryland and will be pushing to have it classified as a lemon should we be nearing a 30-day period where it has been in the shop.
I could spit nails.
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