Join Date: Jun 2018
Location: Los Angeles, CA
Check Engine Light > Repair
Just picked up my Atlas from VW Service this am for a Check Engine Light at 617mi and wanted to share the dealerships 'findings'. I noticed a few weeks ago that the remote stop/start stopped working. I read online (likely in this forum) that this is usually due to a 'check engine' issue however at that time there was no Check Engine Light on my instrument panel. About 4 days ago the CEL came on so I made the appt.
Brought it in at 7:30a yesterday. At noon I called and they said it should be ready "soon". At 4p they phoned me to say they still hadn't been able to diagnose (ie fix) this issue. At 5:30p they phoned to say it would be ready for pickup the following morning.
So, according to the service invoice the fix was "Engine Repaired with Recall 23X1." Further descriptions read, "Perform Software Update on ECU as per Circ 23X1/99/WWO/01, Cause: Perform Software Update As Per Recall 23X1 24702599 Perform ECM Program Update/Set Readiness Codes."
I asked my service mgr why it took all day to just do a software update and he said that protocol dictates they have to go through a standard series of tests all of which he claims they went through before finally arriving at the software update.
In any case, the light is off and Remote Stop / Start is working again.
2018 SEL Premium AWD - black ext, tan int, black 20" wheels